Campo40 Privacy Policy

Effective Date: September 7, 2026
Last Updated: September 7, 2026

Campo40 (“Campo40,” “we,” “us,” or “our”) respects your privacy and is
committed to protecting the personal information of players, coaches,
and other users of the Campo40 website and services.

This Privacy Policy explains what personal information we collect, why
we collect it, how we use and disclose it, and the choices available to
you when using Campo40.

By creating an account or using Campo40, you acknowledge the practices
described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you use Campo40.

Account Information

When you create an account, we may collect:

• Full name
• Email address
• Phone number
• Password or account authentication information
• Account type, such as Player or Coach
• Sex
• Email verification status
• Date and time of account creation

Passwords should be stored securely using the authentication and
security mechanisms implemented by the website and are not intended
to be accessible as plain-text passwords.

Player Profile Information

Players may provide information including:

• Profile photograph
• Tennis level
• Club or general playing area
• Court preferences
• About Me/profile description
• Weekly availability
• Available dates and times
• Facebook profile
• Instagram profile
• Other profile information voluntarily provided

Certain profile information is intended to be visible to other Campo40
users so that players can find suitable tennis partners.

Coach Information

Coaches may provide information including:

• Name
• Profile photograph
• Sex
• Coaching biography
• Coaching experience or specialties
• General coaching area or location
• Hourly coaching rate
• Coaching availability
• Social-media information
• Other information included in their Coach profile

Campo40 may also maintain information concerning coaching bookings,
completed sessions, coach earnings, Campo40 platform fees, and amounts
payable to coaches.

Availability Information

Players and coaches may publish dates and times when they are available.

Player availability may be displayed to other users so they can request
matches.

Coach availability may be displayed so players can select and book
coaching sessions.

2. Match Information

When players use Campo40 to arrange a match, we may collect and maintain
information such as:

• Player sending the request
• Player receiving the request
• Requested date and time
• Request status
• Acceptance or rejection
• Reminder status
• Cancellation or expiration information
• Date and time of relevant actions

Campo40 uses this information to operate its player-matching system.

For example, Campo40 may send a reminder when a match request has not
been answered within approximately 12 hours and may
automatically cancel or expire a request after approximately
24 hours without a response.

3. Coach Booking Information

When a player books a coach, Campo40 may collect information including:

• Player
• Coach
• Session date
• Session time
• Duration
• Number of sessions
• Coach’s hourly rate
• Total booking amount
• Payment status
• Cancellation status
• Booking history

This information is used to administer the coaching service, payments,
cancellations, customer support, and coach payouts.

Campo40 currently retains a 15% platform fee from
eligible coaching bookings, with the remaining eligible amount payable
to the coach in accordance with the applicable Coach Agreement.

4. Tournament Information

When you register for a tournament, we may collect information such as:

• Participant name
• Contact information
• Tennis level
• Tournament selected
• Registration date
• Entry fee
• Payment status
• Tournament participation
• Match assignments
• Scores
• Match results
• Walkovers
• Retirements
• Tournament progression

Tournament draws, player names, scores, and results may be visible to
other Campo40 users or the public where appropriate for operating and
displaying the tournament.

5. Payment Information

Campo40 may use Stripe or another third-party payment processor to
process payments for services such as coaching bookings and tournament
registrations.

Payment processors may collect payment information such as your credit
or debit card details directly.

Campo40 does not need to store your complete payment-card number when
payment information is collected and processed directly by the payment
processor.

Campo40 may receive and retain transaction-related information, including:

• Transaction identifier
• Amount paid
• Payment status
• Refund status
• Date of payment
• Service purchased
• Payment processor information necessary to identify or administer
  a transaction

Your use of a payment processor may also be subject to that provider’s
privacy policy and terms.

6. How We Use Your Personal Information

Campo40 may use personal information to:

• Create and administer your account
• Verify your email address
• Maintain Player and Coach profiles
• Display appropriate profile information to other users
• Allow players to find compatible tennis partners
• Display player and coach availability
• Process match requests
• Send match notifications and reminders
• Confirm accepted or declined matches
• Process coach bookings
• Calculate coaching fees
• Process tournament registrations
• Administer tournament brackets and results
• Process payments and refunds
• Calculate Campo40 platform fees
• Calculate coach payouts
• Provide customer support
• Respond to questions and complaints
• Detect and prevent fraud or misuse
• Maintain security
• Enforce Campo40 agreements and policies
• Maintain transaction and accounting records
• Improve the operation and functionality of Campo40
• Comply with applicable legal and regulatory requirements

We will not use personal information for unrelated purposes without
appropriate authorization or another lawful basis where required.

7. Information Visible to Other Users

Campo40 is a social tennis platform. Certain information must therefore
be visible to other users for the service to function.

Depending on your account type and settings, this may include:

• Name
• Profile photograph
• Sex
• Tennis level
• Club/general area
• Court preference
• About information
• Availability
• Coach biography
• Coach availability
• Coach hourly rate
• Tournament participation and results
• Social-media links you choose to provide

Users should not include sensitive or private information in their
public profile that they do not want other users to see.

Your email address, telephone number, payment details, password, and
other non-public account information are not intended to be displayed
publicly unless Campo40 clearly tells you otherwise or you choose to
share that information.

8. Email and Text Messages

Campo40 may use your email address and telephone number to send
service-related communications.

These may include:

• Account verification codes
• Match requests
• Match-request reminders
• Match acceptance or rejection notices
• Match cancellations
• Coach booking confirmations
• Booking changes
• Tournament registration confirmations
• Tournament information
• Payment information
• Account and security notifications

Operational communications necessary to provide a service you requested
are different from promotional marketing messages.

Where consent is required for promotional email or SMS marketing,
Campo40 will obtain the appropriate consent and provide applicable
unsubscribe options.

9. How We Share Information

Campo40 does not sell your personal information.

We may disclose personal information where reasonably necessary to
operate Campo40, including to:

• Other Campo40 users: Profile and availability
  information may be shared as necessary for player matching,
  coaching bookings, and tournaments.
• Coaches: A coach may receive information reasonably
  necessary to manage a player’s confirmed booking.
• Payment processors: Transaction information may be
  shared with payment providers to process payments, refunds, and
  related transactions.
• Technology providers: We may use hosting, email,
  SMS, security, analytics, or other technology providers that process
  information on our behalf.
• Professional advisers: Information may be provided
  to accountants, lawyers, insurers, or other advisers where
  reasonably necessary.
• Legal authorities: We may disclose information when
  required by law or where reasonably necessary to respond to lawful
  legal processes or protect Campo40, its users, or others.

10. Cookies and Website Technologies

Campo40 may use cookies and similar technologies necessary for the
website to function.

These technologies may be used for purposes including:

• Keeping users logged in
• Remembering preferences
• Maintaining security
• Preventing fraudulent activity
• Understanding website performance
• Improving the user experience

If Campo40 later introduces advertising, non-essential analytics, or
additional tracking technologies, this Privacy Policy and any applicable
consent mechanism should be updated accordingly.

11. How Long We Keep Information

Campo40 retains personal information only for as long as reasonably
necessary for the purposes for which it was collected or as required
for legitimate business and legal purposes.

Certain records may need to be retained after an account is closed,
including transaction, payment, tournament, consent, dispute,
fraud-prevention, tax, and accounting records.

For example, Campo40 may retain a record that a user accepted a
particular version of the Terms of Use, Player Agreement, or Coach
Agreement.

12. Agreement and Consent Records

When you accept a Campo40 agreement electronically, we may maintain
records including:

• User account
• Agreement accepted
• Agreement version
• Date and time of acceptance

For coaches, Campo40 may also record the platform-fee percentage
accepted by the coach.

These records may be retained as evidence of the terms accepted by the
user.

13. Security

Campo40 uses reasonable administrative, technical, and organizational
safeguards designed to protect personal information against unauthorized
access, disclosure, alteration, loss, or misuse.

However, no internet service, database, or electronic transmission can
be guaranteed to be completely secure.

Users are responsible for keeping their account credentials confidential
and should contact Campo40 promptly if they believe their account has
been compromised.

14. Your Privacy Choices

Subject to applicable law, you may contact Campo40 to request access to
or correction of personal information we maintain about you.

Certain information can also be updated directly through your Campo40
profile.

You may also request account closure, subject to information Campo40 is
permitted or required to retain for legal, security, transaction,
accounting, dispute-resolution, or other legitimate purposes.

15. Children’s Privacy

Campo40 should establish a minimum-age policy before launch.

If Campo40 permits minors to create accounts, additional parental or
guardian consent, privacy, safety, and participation procedures may be
required.

[INSERT CAMPO40 MINIMUM AGE POLICY BEFORE LAUNCH]

16. Third-Party Websites

Campo40 profiles or pages may contain links to third-party websites,
social-media services, tennis clubs, municipalities, court facilities,
or other services.

Campo40 is not responsible for the privacy practices of independent
third parties.

Users should review the applicable privacy policies before providing
personal information to those services.

17. International Service Providers

Some service providers used by Campo40 may process or store personal
information outside Ontario or Canada.

When personal information is processed in another jurisdiction, it may
be subject to the laws of that jurisdiction.

Campo40 will use service providers and safeguards appropriate to its
obligations under applicable privacy law.

18. Changes to This Privacy Policy

Campo40 may update this Privacy Policy as the Platform, its services, or
legal requirements change.

The updated Privacy Policy will indicate the date it was last revised.

Where a change is material, Campo40 may provide additional notice or
request renewed consent where appropriate or required.

19. Governing Privacy Laws

Campo40 intends to handle personal information in accordance with
applicable Canadian and Ontario privacy requirements.

Nothing in this Privacy Policy limits rights provided under applicable
law.

20. Contact Campo40

Questions, concerns, or requests regarding this Privacy Policy or
Campo40’s handling of personal information can be directed to:

Campo40 Privacy Officer
[LEGAL BUSINESS NAME]
[BUSINESS ADDRESS]
Toronto, Ontario, Canada
[PRIVACY EMAIL ADDRESS]
[TELEPHONE NUMBER]